Hi Stefanie,

Thanks for reaching out to us. Unfortunatelly, something like is not possible to configure in Amelia, since the same timeslots are visible on both the backend and frontend. You, as an admin, can book at any timeslot if you have the option "Allow admin to book at any time" in User Role enabled, but the customers can only book on the available timeslot. That being said if the service duration is 1h, your customers will see the timeslots in 1 h duration. Just make sure that the option "use service duration" option is enabled in General settings.

HI Stephanie,

Perhaps i haven't explained properly. The option "allow admin to book at any time" is only applied to the backend, meaning that only an admin can schedule an appointment at any time, no matter the employee work hours. 

In General settings, the option "Use service duration for booking a time slot" is regarding the timeslots on the front end, meaning if the service duration is 1h, then the timeslot would appear like 09 - 10, 10 - 11 and etc.

The same goes for 2 hours and so on.

I forgot to mention, make sure that this option is disabled in User Role setttings

As you can see, if this is disabled, then the booking is determined on the Default Timeslot Step, so you want to change this to 30 minutes

Hi Stefanie,

There are different combinations, indeed, you can configure it according to your needs. Of course, in case you have any other questions or issues, feel free to reach out to us on a new ticket and we will kindly assist.