We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Once WooCommerce is enabled in Amelia, a product with the same name as the service created in Amelia is supposed to be generated in product list automatically.
Does it have to be generated with the exact name and price?
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Hi payman,
Thanks for reaching out to us. Once the WooCoomerce is enabled and successfully integrated, the WooCoomerce product is created, but it will not be visible to your customers. It provides the necessary connection between WooCommerce and Amelia. Instead, you can manually create new products in WooCoomerce and then assign them manually to each service in Amelia. You can find more information regarding WooCoomerce on this link.
Kind Regards,
Stefan Petrov
[email protected]
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