We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3708472
WPdata tables NOT WORKING
Closed

Comments

  • Vineeth started the conversation

    WP data tables not letting me create a table. it just keeps loading infinitely.

    Attached files:  create tables not working.png

  •  1,895
    Miloš replied

    Hi Vineeth,

    We had a couple of users with this issue after updating or a fresh premium plugin install recently.

    It seems it is a cache issue which happens on specific sites and/or user's browser.

    Can you please purge all cache of your Site, and also purche cache of your browser, then try again, let us know if that solves the issue?


    If that does not help, please provide me the URL to the Site and a temporary WP-admin (administrator) user for your website where this happens along with FTP Credentials, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here, just make sure to mark the reply as PRIVATE, then nobody can see them except us, for security reasons.


    But if you can also please add more details to what you tried exactly, which steps you did when this happens?

    Are you trying to perhaps import data from some file to make a new Manual table;

    or using a source file to link a Table;

    or maybe simply when you go to "Create a table", this happens right away?

    Thank you.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables