We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi. It appears this shortcode [ameliacatalog category=1] only displays the services from the category in the form but I need to display both the services and the packages in the form.
Please help.
Hi Timothy,
Thanks for reaching out to us. In that case, you need to use this shortcode - [ameliacatalogbooking ]
This will show the basic catalog booking form with both the services and packages.
You can find the full list of shortcodes on this link.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan - that code displays all the categories and I want to display only the services and categories for category ID1 in the form.
Hi Timothy,
This one shows all the services from the category with the particular ID
but the packages aren't stored in the same category. This is in a separate section, so you can either show the basic catalog form with both services and packages or the catalog booking form with services and packages, but separately.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
This doesn't really make sense because when using [ameliacatalogbooking ] and clicking a category it displays both the services and the packages?
Also, [ameliacatalog category=1] displays both services and packages. Does this mean the older version will display both but not the new version?
Hi Timothy,
This is how it works. This is the shortcode for the catalog booking form V2
It looks like this on the front end
As you can see, it shows both services and packages. But, if you use this shortcode
It displays services from the category 1 (in this case it's 1, but it can be any other ID)
For example, this one
Will only show the services from this category
I hope I cleared a bit.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables