Hello, I don't understand because I've set my time slots so that several people can book (minimum and maximum capacity) and yet, when a slot has already been booked by someone, it no longer offers that time slot even though there are still places available.
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Hello, I don't understand because I've set my time slots so that several people can book (minimum and maximum capacity) and yet, when a slot has already been booked by someone, it no longer offers that time slot even though there are still places available.
Thanks for your help
Do you have any solution? Here are screenshots of my settings. I checked and my plugin is up to date.
Attached files: Capture d’écran 2024-08-17 à 19.15.22.png
Capture d’écran 2024-08-17 à 19.16.27.png
Hello there,
Thank you for reaching out to us.
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
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