We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When importing a percentage column the display is different from the sandbox and the "lite" version on my site.
Is it because only have lite version or what? It gets the data from the same excel
Attached files: HOMEPAGE.PNG
SANDBOX.PNG
Hi christian,
This is a discrepancy in the Number Format which you have set on your Lite version and on our Sandbox Site.
If you wish to get the same format to show on our Sandbox, you can just go in the Main plugin settings and set the Number Format to the European one ( the comma for decimal separator) :
You can also choose the number of decimals there, but it seems you are using 2, which is the default one on both ends.
Let me know if that helps and if you have any additional questions about this.
Kind Regards,
Miloš Jovanović
[email protected]
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