Hello there,

Thank you for reaching out to us.

You would need to create 2 separate services and 2 sperate prices for each service and 2 locations. And all of that you can set in emplyoee work hours

The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.

When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:

My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.

You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead. 

Hello again,

Im afraid that we do not understand what thew issue is now? If you have set it up like we mentioned all should be fine. Can you please send us a couple of screenshots or a short one minute video of the issue?

Looking forward to your reply.  

Hello again,

1. What you set in emplyoee work hours that will show in the fornt

2. We do not understand once again what the issue is here. Does working station should not appear? 

3. Please send us screenshots of your employee work hours 

Hello again,

Perhaps this is related to default locations, you can try and change it and see how it goes. If that does not help we would need temporary admin access so that we can take a closer look.

Looking forward to your reply.  

Hello again,

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello again,

We will take a look at this now and we will reach out to you again on this ticket as soon as we have more information.

Hello again,

This looks like some kind of bug I will forward this to our QA team so that they can take a closer look. As soon as we have more information we will reach out to you again on this ticket.

Hello again,

We will forward this to our QA team and as soon as we receive feedback from them we will reach out to you again on this ticket. 

Hello again,

We just got the feedback from our colleagues and they have told us that this is a bug. The issue is with the Default location assigned to the employee, it is shown in the location selection always, no matter if it is assigned to the employee's work hours/service or not. They will forward this to our dev team and this should be fixed in of the future updates. We do apologize for the inconvenience. 

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead. 

Hello again,

We can not say we just found this bug and our developers will start working on it. We will try to implement it as soon as it is possible. Once again we do apologize for any inconvenience.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead.