I noticed the Zoom start host link expires a few hours after being clicked and it starts asking to sign in afterward, how do I stop that from happening?
We mean that this is not in any way related to Amelia and we can only generate links which Amelia does but how long tokens for this link will last and when they will expire we can not influence this since Zoom is not our product. We can not influence anything related to Zoom we only provide integration so that links can be generated for any issues with Zoom itself you need to reach out to their support team.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
so we would like to customize it in-house to work for us, can your developers point us around the custom code and WP hook for this to work, thanks for the help
Perhaps it can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't have the time for custom work in the near future.
But we can recommend this service for customization:
We have our own team of developers that will work on this solution what we need is the appropriate hook to target and maybe a custom code they can recommend for this to work
We can ask our Dev team for their opinion and as soon as they send us feedback we will reach out to you again on this ticket if they can help with this.
We wish you all the best and hope you have a wonderful day ahead.
We just got the feedback from our colleagues and they have told us that unfortunately, this appears to be very challenging to implement. You can find some pointers on this topic here:
The main issue is that we generate Zoom links during booking creation, and they are included in customer and employee emails. Once sent, we no longer have control over these links.
You can try something like this:
You can create a cron job that triggers every 15 minutes. It should check the bookingStart column in the wp_amelia_appointments table. If an entry has started and is nearing the 40-minute limit (the duration allowed for the free Zoom version) and has a zoomMeeting value, retrieve it and update it using the Zoom API as needed.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
It looks like the article is referring to a free zoom account vs. a pro zoom. That's not the issue we're facing here.
The account is a pro account but the tokens Amelia gets from zoom expire by the time of the meeting.
If you open the article that the OP shared you see that Zoom is claiming a token will stay available for 2 hours post creation. Not helpful for a meeting scheduled for the following month / week /or even the following day.
Is there a way to have Amelia refresh the token 1 hour before the call?
I would love to understand how people are using the zoom integration if Amelia doesn't support scheduling meetings more than 2 hours in advance - could you refer me to an article explaining that?
Am I missing something here or is that a real limitation of the solution?
This is not all Amelia related and some features and option are not available at this time. There are not such articles and our Dev team explained that what you want is not possible to implement at this time and we have tens of thousand of users that uses Zoom and Google meet integration without any issues as it is. At this time this can not be changed I'm afraid.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Hello there.
I noticed the Zoom start host link expires a few hours after being clicked and it starts asking to sign in afterward, how do I stop that from happening?
Hello there,
Thank you for reaching out to us.
This is not related to Amelia but to Zoom itself so please reach out to their support team and check this with hem.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Sorry what do you mean by that? For meetings that hold over a space of time, shouldn't the same link be used?
Hello again,
We mean that this is not in any way related to Amelia and we can only generate links which Amelia does but how long tokens for this link will last and when they will expire we can not influence this since Zoom is not our product. We can not influence anything related to Zoom we only provide integration so that links can be generated for any issues with Zoom itself you need to reach out to their support team.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Good day so according to Zoom after the start_url has expired a call can be made to the Get Meeting API for an updated link https://devforum.zoom.us/t/when-do-start-urls-expire-for-scheduled-meetings/38154
I will love to have this done in Amelia what custom code or hook can we use?
Hello again,
Unfortunately, currently this feature is not available in Amelia.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Good day Marko,
so we would like to customize it in-house to work for us, can your developers point us around the custom code and WP hook for this to work, thanks for the help
Hello again,
Perhaps it can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't have the time for custom work in the near future.
But we can recommend this service for customization:
https://wpkraken.io/?tms-plugins
They do develop such solutions, so can you please send your inquiry to them?
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
We have our own team of developers that will work on this solution what we need is the appropriate hook to target and maybe a custom code they can recommend for this to work
Hello again,
We can ask our Dev team for their opinion and as soon as they send us feedback we will reach out to you again on this ticket if they can help with this.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We just got the feedback from our colleagues and they have told us that unfortunately, this appears to be very challenging to implement. You can find some pointers on this topic here:
Zoom Time Limit - Notta Blog
The main issue is that we generate Zoom links during booking creation, and they are included in customer and employee emails. Once sent, we no longer have control over these links.
You can try something like this:
You can create a cron job that triggers every 15 minutes. It should check the bookingStart column in the wp_amelia_appointments table. If an entry has started and is nearing the 40-minute limit (the duration allowed for the free Zoom version) and has a zoomMeeting value, retrieve it and update it using the Zoom API as needed.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Dear Marko,
It looks like the article is referring to a free zoom account vs. a pro zoom. That's not the issue we're facing here.
The account is a pro account but the tokens Amelia gets from zoom expire by the time of the meeting.
If you open the article that the OP shared you see that Zoom is claiming a token will stay available for 2 hours post creation. Not helpful for a meeting scheduled for the following month / week /or even the following day.
Is there a way to have Amelia refresh the token 1 hour before the call?
Hello again,
Unfortunately, no, what you want is not possible to achieve I'm afraid.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I would love to understand how people are using the zoom integration if Amelia doesn't support scheduling meetings more than 2 hours in advance - could you refer me to an article explaining that?
Am I missing something here or is that a real limitation of the solution?
Hello again,
This is not all Amelia related and some features and option are not available at this time. There are not such articles and our Dev team explained that what you want is not possible to implement at this time and we have tens of thousand of users that uses Zoom and Google meet integration without any issues as it is. At this time this can not be changed I'm afraid.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables