We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
1. How can I import ical from airbnb or booking.com without involving a google calendar
2. is there any way to clear all appointments from all calendars or at least clear a whole month
3. As I do villa rental is there a way to block 2pm to 11am next day or at least not show any of the time slots in a single day that does not apply
4. I upgraded to the pro version to have the cart version active but still it is not available as you see here https://bestworldvision.net/book-now/
Hello there,
Thank you for reaching out to us.
When you have several questions or issues please open a new seperate ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
1. How can I import ical from airbnb or booking.com without involving a google calendar - Unfortunately, currently this feature is not available in Amelia.
2. is there any way to clear all appointments from all calendars or at least clear a whole month - If you mean that you want to delete all appointments in Amelia for some period of time you can do that like this
If you are asking for mail calendar we have nothing to do with that and this you can check with support team from that mail provider
3. As I do villa rental is there a way to block 2pm to 11am next day or at least not show any of the time slots in a single day that does not apply - Unfortunately, the plugin cannot be used for multi-day bookings. It is designed for appointments and the longest appointment time that you can set is 24 hours
4. I upgraded to the pro version to have the cart version active but still it is not available as you see here https://bestworldvision.net/book-now/ - You need to enable cart option in payments like this
If you do not see this option you did not manually installed Pro version since this can not be done automatically.
We are sending you a short instruction on how to update Amelia to the latest version.
You can download Amelia from this link https://we.tl/t-iYg82tRrz1
Go to Amelia Settings/Activation, and make sure that the "Delete Amelia content" slider is disabled.
Then, go to your Plugins section and deactivate the plugin. If you're using WordPress 5.8+, you'll be able to go to the Plugins section/Add New, and upload the file you previously downloaded.
When you upload the file, WordPress will inform you that you're replacing the plugin with the new version, so just confirm that. After the plugin is installed, activate it, and make sure to purge all cache from your website.
Hope this helps.
Should you have any further inquiries or you need to respond to any of these questions, we kindly request that you open separate tickets for each question and copy paste this corespondance and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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