We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
We've encountered a frequent misunderstanding among our users with the booking form on our website. The intention is for users to book for additional people coming with them, excluding themselves. However, most users include themselves in the total count, leading to an incorrect total number of guests booked.
To address this I added same code that you provided another user. The goal is to automatically subtract one from the total count to account for the person making the booking, ensuring the count is accurate. Below is the code I used
thats not work for me i add this function.php
The current system works this way: you select the number of additional people you bring with you (so if you select 2 then the total is 2 + 1 = 3). However, this user experience is confusing for the users. So what we want to do is that on the front end if you select 3 then the total number is 3.
Hi Rakinul,
There is no need to add the script, this has been added as a feature in our latest update.
You will find this option in Appointment settings.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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Hello Stefan,
Thanks But its show on front end when i choose 2 then it front end its show 3
(so if you select 2 then the total is 2 + 1 = 3). However, this user experience is confusing for the users. So we want to do that on the front end, if you select 3, the total number is 3.
Hi Rakinul,
Try the other option "Total people". This will show the total number of people on the front end. Looks like you have selected the first option.
Kind Regards,
Stefan Petrov
[email protected]
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https://komododecks.com/recordings/xbOLN0pHq3IUNBLZOZMn
Please check this video its still show 3
It is not working on booking form 1.0 catalog and step by step booking option, its just works others one
Hi Rakinul,
Thanks for the video, unfortunatelly, this option is not created for older versions of the Booking Form. This only works for V2 of the booking forms. We certainly recommend using the newer V2 versions since the older ones will be deprecated in the near future.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables