Please cancel my Amelia subscription and issue a refund. The form has not worked as expected, and I have wasted a lot of time discovering that it does not cooperate with the theme I have chosen.
Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for:
If you don't see it, that means that the 15-day money-back guarantee period ended, and as per our refund policies (Amelia Refund Policy, wpDataTables Refund Policy), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.
In the meantime perhaps we can help. If you only want a refund because it does not work with your theme you can send us a couple of screenshots or explain in short one minute video of the issue and maybe we can help you to resolve this issue. If you do not want that we respect your decision and you can ask fro a refund in the way that we explained above.
Hello,
I hope you are well.
Please cancel my Amelia subscription and issue a refund. The form has not worked as expected, and I have wasted a lot of time discovering that it does not cooperate with the theme I have chosen.
Thank you in advance.
Hello there,
Thank you for reaching out to us.
Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for:
If you don't see it, that means that the 15-day money-back guarantee period ended, and as per our refund policies (Amelia Refund Policy, wpDataTables Refund Policy), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.
In the meantime perhaps we can help. If you only want a refund because it does not work with your theme you can send us a couple of screenshots or explain in short one minute video of the issue and maybe we can help you to resolve this issue. If you do not want that we respect your decision and you can ask fro a refund in the way that we explained above.
Kind regards.
Kind Regards,
Marko Davidovic [email protected]
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