We just tested this on our website, and it works fine:
It could be that another plugin or the theme is causing a conflict here so please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
please check attached
Attached files: Xnip2024-08-07_16-37-43.jpg
Xnip2024-08-07_16-38-43.jpg
Hello Vivian.
We just tested this on our website, and it works fine:
It could be that another plugin or the theme is causing a conflict here so please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Kind Regards,
Aleksandar Vuković
[email protected]
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