As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I would like my money back as I only purchased Amelia 8 days ago and the refund policy mentions that we have 15 days to return the product and receive a refund. I paid for a plan that doesn't have the necessary features I need one of which was woo commerce integration, I find it unfair that there's not even some random suspicious payment processor option and only on-site? I get it you guys run a business but I hope you'd treat your clients a little better than this, I'm a new business so right now the starter pack is all I can afford but I was planning on upgrading once we received more sales but I can't even do that now.
Hello Saisha,
We can proceed with refund in no time, just before that, I wanted to know a little bit more about your issue with payment providers and other issues as well and see if I could help you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables