We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I want the Amelia Employee role to be able to manage their special days through the backend profile. Currently it only appears that Amelia Manager can do that but I only want them to have access to their schedule or more importantly special days. If this isn't possible I was going to use a user role editor, what permission is tied to the ability to edit special days.
Hello Andrew,
Thank you for reaching out to us.
For this purpose, you need to enable the "Configure their special days" option on the Amelia/Settings/Roles/Employee page.
Please let me know if this works for you.
Kind Regards,
Uros Jovanovic
[email protected]
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Thank you for the super quick reply. I'm not sure how I missed that settings section. That worked perfectly.