As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello
Does this plugin allow displaying a consultant/specialist who has agreed to be available for calls, for example, from 1 AM to 5 AM? For instance, if a client selects "Computer is broken" on the website, will it show the consultants who are currently available and can be contacted by phone immediately?
How are employees and consultants added? Is it possible to make the registration public and include a questionnaire about skills and experience during registration? Can consultants specify the topic they are most proficient in and the times they are available to work? For example, can a consultant log in and set that they are willing to answer questions for the next five hours?
The plan is to use your plugin to connect those in need of help, with solution providers.
Hi Tanel,
Thanks for reaching out to us. Let me explain how Amelia works. First, you need to configure the employees and services. Employees need to have the work hours configured since the timeslots displayed on the front end depend on the employee work hours. On the booking form, the first step is the service selection step and based on this selection, customers would see the available timeslots. By default, a customer needs to enter his information such as first name, last name, email and etc, but you can collect additional information from customers using the custom fields. I recommend checking out our demos to get a better understanding of how Amelia works. You can also take a look at our documentation, but of course, if you have any other questions, feel free to ask.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables