Hello Lyle,

Thank you for reaching out to us.

An issue with email notifications could be caused by several reasons:

1. Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.
2. Your website has a PHP version of less than 7.
3. The credentials are not correct.
4. There's something else blocking the notifications from being sent.
5. If you're using Gmail, please check out this article for detailed setup instructions.

Please check these points, and let me know if you were able to resolve the issue.

Hello Lyle,

Thanks for your patience and update on this.

I reconfigured the mail settings on your website and it started working.

Please test it out from your end as well and let me now if it works or not.

Looking forward to your reply.

Hello Lyle,

I will do that.

Thank you for the update on this.