We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I am interested in establishing full 2-way synchronization between Amelia and Google Calendar. It is essential for me to have the capability to reschedule or cancel appointments not only from the Amelia admin console but also directly through Google Calendar.
Can this be achieved using Zapier or other webhooks? If so, could you provide the steps necessary to set this up?
Additionally, if this functionality is not currently available, do you have plans to implement full 2-way sync with Google Calendar in the near future?
Thank you for your assistance.
Hello Vitalii,
Thank you for reaching out to us.
Rescheduling, canceling, or deleting the appointment needs to be done in Amelia. Suppose you reschedule the appointment using Google Calendar. In that case, that will not reflect in Amelia, but if you reschedule the appointment in Amelia, it will be updated in Google Calendar as well.
As this has not been integrated from our end, there is no way to do this via webhooks either, but we will implement this option in the future but there is no ETA on this.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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