We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3696384
How to set limit for recurring booking and change tax label
Closed

Comments

  •  2
    Ali Hamkar started the conversation
    July 30, 2024 at 11:46pm

    Hi,

    I have few questions:

    1. how to set limit to recurring bookings. I have added screenshot for reference. This shows up as occurrences. 

    2. How can i set number of appointments for a booking. example, a booking of $100 needs 5 appointments. They pay once and need to choose the dates for the next 4 appointments. They can reschedule those 4 dates. how can they do this?

    3. for the taxes, the label shows "incl. VAT". i have added tax as "GST", and yet shows a different label. how to fix this?

    Attached files:  recurring booking.PNG
      tax 1.PNG
      tax 2.PNG
      tax 3.PNG

  •  1,732
    Marko replied
    July 31, 2024 at 9:41am

    Hello there,

    Thank you for reaching out to us.

    When you have several questions or issues please open a new seperate ticket for each issue, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. 

    Our policy is to have one issue or question per ticket because of the reasons that are described already.

    Thank you for understanding. 

    1. how to set limit to recurring bookings. I have added screenshot for reference. This shows up as occurrences. - Unfortunately, currently this feature is not available in Amelia. In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.

    2. How can i set number of appointments for a booking. example, a booking of $100 needs 5 appointments. They pay once and need to choose the dates for the next 4 appointments. They can reschedule those 4 dates. how can they do this? - If you are using recurring appointments the price multiplies per appointment automatically. And they can reschedule it in customer panel https://wpamelia.com/front-end-customer-panel-2-0/

    If you want to offer special price for 5 appointments then you need a Pro license and you can then create packages of services this goes for 1 question also you can set this up with packages and you can read more about it on this link https://wpamelia.com/packages/

    3. for the taxes, the label shows "incl. VAT". i have added tax as "GST", and yet shows a different label. how to fix this? -We are not sure what you set and where but this is default view but you can change the label in customize section

    7761046086.png

    Should you have any further inquiries or you need to reply to any of these questions we kindly request that you open separate tickets for each question and copy paste corespondance and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 


    Kind Regards, 

    Marko Davidovic [email protected]

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