We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I am running into an issue where enabling the switch to "Show booking slots in client time zone" doesn't seem to be doing such, it seems to just be offsetting the calendar by 5 hours. I have the site time zone and the employee time zone set to both be America/Chicago. I have outlook integrated with the calendar and that is ultimately the goal, but the issue seems to persist with or without that integration. As of right now the first available time that it shows me is 3:22 with the setting turned off but when I turn it on it goes to 8:22.
Hi Strategy Developers,
Thanks for reaching out to us. This option can be used in cases when you want to display your timeslots based on the client timezone. In other words, each client will see the timeslots depending on their current timezone. While you have the timezone configured properly in your backend, for example, if I open the booking form on your site I will see the timeslots according to my time (which is CEST, 7 hours ahead of Chicago)
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hey Stefan,
Thank you for checking that out, I was having an issue, yesterday, but can no longer replicate it, and am seeing it how you are describing it now. Thanks again and have a great rest of your day!
Hi Strategy Developers,
You are welcome. I'm glad that I could help.
Looking forward to hearing from you regarding other questions or issues.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables