Hello. We are facing an issue with buttons to open popup on our website smartgrade.com I'm unable to find ressources to resolve. For example, we have 3 buttons "Schedule a meeting" on the homepage to open a popup loading a Amelia form. What is the problem : - randomly, the form is not loading in the popup, we have to click several times to work properly - randomly, the popup is not showing when clicking on "Schedule a meeting". User have to click twice to open popup.
Thanks for reaching out to us. Just logged in to your website to double check. I'm not able to see the popup loading even after a few tries. Have you tried clearing cache/cookies? Is it properly configured? You can follow the instructions from this link.
Hello.
We are facing an issue with buttons to open popup on our website smartgrade.com
I'm unable to find ressources to resolve.
For example, we have 3 buttons "Schedule a meeting" on the homepage to open a popup loading a Amelia form.
What is the problem :
- randomly, the form is not loading in the popup, we have to click several times to work properly
- randomly, the popup is not showing when clicking on "Schedule a meeting". User have to click twice to open popup.
Can you help ? Have an idea ?
Thanks so much.
Hi Gonçalo,
Thanks for reaching out to us. Just logged in to your website to double check. I'm not able to see the popup loading even after a few tries. Have you tried clearing cache/cookies? Is it properly configured? You can follow the instructions from this link.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables