We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3695855
Request for Sequential Timeslot Booking Functionality
Closed

Comments

  • Daniel Redlinger started the conversation
    July 30, 2024 at 10:04am

    Dear Support Team,

    I hope this message finds you well.

    I am currently using the Amelia plugin to manage bookings for our Cryotherapy sessions. I have encountered a challenge with the timeslot booking functionality and require assistance to achieve the desired booking logic.

    Requirement: We offer several 15-minute timeslots throughout the day. However, we need the system to only make the first available timeslot bookable initially. Once the first timeslot is booked, the second timeslot should then become available for booking, and so on. This sequential booking system is essential to manage our booking flow efficiently.

    Example:

    • If we have timeslots available at 9:00, 9:15, 9:30, 9:45, 10:00, and 10:15:
      • Initially, only the 9:00 slot should be available.
      • After the 9:00 slot is booked, the 9:15 slot should become available.
      • This pattern should continue, ensuring that only the next slot in sequence is bookable.

    Despite exploring various settings within Amelia, I have been unable to implement this booking logic. I would appreciate your guidance or any possible solution that can help us achieve this requirement.

    Thank you for your support and assistance.

    Best regards, 

    Daniel

  •  889
    Stefan replied
    July 30, 2024 at 10:19am

    Hi Daniel,

    Thanks for reaching out to us. Sorry to disappoint you, but currently, there is no option to configure this within Amelia features. Once configured, all timeslots will be visible on the front end, but without the "conditional" format. Please feel free to search through our feature suggestion page,  to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.

    You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.


    Kind Regards, 

    Stefan Petrov
    [email protected]

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