Trying to display the stepbooking form in an Elementor Pop-up (need it to be an elementor pop-up because I want to show more then just the Amelia pop-up).
My apologies for that, but I was not aware that you have followed the article that I provided you with.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I finally managed to get it showing, but it shows only after 2 seconds. After that 2 seconds it takes another 6/8 seconds to fully load the calendar. This is ridiculously slow. Please investigate ASAP as we need to go live today.
You can trigger the pop-up by going to the homepage and clicking the button below 'Vrijblijvend advies? Maak een afspraak in onze showroom!'
Thank you for the update on this and for your patience.
Slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc. Other than Amelia, it could be caused by the amount of other data you have on the page. Are you on a dedicated, or on a shared hosting? Can you increase the php_memory_limit on your site? If you're not sure how to do that, you can reach out to your hosting provider. Please check out our demo sites (https://wpamelia.com/demos/) and see how the plugin should behave on a site with dedicated hosting and good server performance.
I have already mentioned that last wednesday: You can trigger the pop-up by going to the homepage and clicking the button below 'Vrijblijvend advies? Maak een afspraak in onze showroom!'
Please hurry up on this one, it's kind of getting annoying at this time.
you're looking at the www. version, not the v2.groenehartvloerdesign.nl. In the live version I have reconfigured as you guys have been taking more then a week to look at the issue. I can see the widget now displaying in the pop-up but it shows very late as you can see.
Trying to display the stepbooking form in an Elementor Pop-up (need it to be an elementor pop-up because I want to show more then just the Amelia pop-up).
Nothing is showing up unfortunately.
Attached files: Screenshot 2024-07-30 at 11.15.30.png
Screenshot 2024-07-30 at 11.15.43.png
Hello Leon,
Thank you for reaching out to us.
Please check the following article for this purpose:
Using Amelia in Elementor Popup
Kind Regards,
Uros Jovanovic
[email protected]
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Seriously, I pay over 350 euros for a plugin with support for someone to guid me to something I obviously already tried?
Hello Leon,
My apologies for that, but I was not aware that you have followed the article that I provided you with.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I finally managed to get it showing, but it shows only after 2 seconds. After that 2 seconds it takes another 6/8 seconds to fully load the calendar. This is ridiculously slow. Please investigate ASAP as we need to go live today.
You can trigger the pop-up by going to the homepage and clicking the button below 'Vrijblijvend advies? Maak een afspraak in onze showroom!'
Kind regards,
Leon
Hello, anybody there? Any idea on why the calendar is loading way too slow?
https://v2.groenehartvloerdesign.nl/afspraak-in-de-showroom/
Hello Leon,
Thank you for the update on this and for your patience.
Slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc.
Other than Amelia, it could be caused by the amount of other data you have on the page.
Are you on a dedicated, or on a shared hosting? Can you increase the php_memory_limit on your site?
If you're not sure how to do that, you can reach out to your hosting provider.
Please check out our demo sites (https://wpamelia.com/demos/) and see how the plugin should behave on a site with dedicated hosting and good server performance.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok, will look in to that, we only have 1 appointment day, 1 employee, that's it. Furthermore I still don't have an answer on the pop-up issue.
Hello Leon,
As far as I understood, you have managed to get a popup to show on the front-end, that is why I mentioned only the slow load of a popup.
Am I right with the assumption?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
No, that's not the case. It's not showing at all anymore. No clue as to why.
Hello Leon,
Thank you for clearing that up.
Can you please let me know where the popup trigger button is located on this page?
https://v2.groenehartvloerdesign.nl/?elementor_library=showroom-afspraak&preview=1&preview_nonce=314c56820c&theme_template_id=7151
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uros,
I have already mentioned that last wednesday: You can trigger the pop-up by going to the homepage and clicking the button below 'Vrijblijvend advies? Maak een afspraak in onze showroom!'
Please hurry up on this one, it's kind of getting annoying at this time.
Kind regards,
Leon
Hello Leon,
Thank you for the update on this.
Have you since reconfigured that button as it now opes the same page instead of opening a popup?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uros,
you're looking at the www. version, not the v2.groenehartvloerdesign.nl. In the live version I have reconfigured as you guys have been taking more then a week to look at the issue. I can see the widget now displaying in the pop-up but it shows very late as you can see.
Kind regards,
Leon
Hello Leon,
Glad to hear that it shows up fine now, but please note that we will work on further optimizing the speed of opening pop-ups.
In the meantime, please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables