I hope this message finds you well. I am reaching out to request assistance and express some concerns regarding the functionality of the calendar integration and confirmation pages within Amelia.
Currently, I am unable to embed Zoom links directly into the calendar invites generated on the "Event Booked" confirmation page. Additionally, there seems to be no straightforward way to include the Zoom link on the confirmation page itself. This limitation significantly impacts the user experience, as participants cannot directly add the event with the Zoom link to their calendars.
Here are the specific issues I am encountering:
Calendar Integration:
The "Add to Calendar" buttons on the confirmation page do not include the Zoom link, making it difficult for participants to seamlessly add all necessary event details to their calendars.
Confirmation Page:
There is no option to customize the HTML content of the confirmation page to include the Zoom link, which would be highly beneficial for our virtual events.
These functionalities are crucial for ensuring a smooth and user-friendly registration process for our virtual events. Our participants need to have easy access to the Zoom link without additional steps or emails.
I kindly request guidance on how to achieve the following:
Embed Zoom links directly into the calendar invites generated on the confirmation page.
Customize the confirmation page to include the Zoom link.
If these features are not currently available, I would greatly appreciate it if you could consider these enhancements for future updates. These improvements would significantly enhance the usability of Amelia for virtual event management.
Thank you for your attention to this matter. I look forward to your response and any assistance you can provide.
We will explain what you can achieve with Amelia at this time.
Besides sending the Zoom link in notifications, you can also find it inside the appointments and events information.
If you are looking like an employee/admin or manager user in Amelia for the appointment you will find a link once you click on the appointment in the appointments list or if you click on the “Edit” appointment option and then open the Zoom tab. You will see two links there, one for the host and one for the participant, so if you need to send a link to the customer again you can send them a link for the participants. If, on the other hand, you are looking for the link in events, open the Event page, click “Edit” Event and you will see both links right away below the date and time settings.
Customers can also find their link if they access their Front-end Customers Panel. The link will be shown once they click on the three dots icon next to the appointment/event and click on “Join Zoom Meeting”.
At the moment, you can add the URL through the database, but please note that it will come up as HTML:
So, it's a bit ugly, but at least it works.
To do that, you need to access the wp_options table in your database, and in there search for "amelia_settings" in the "option_name" column. It will return one row, so you need to edit it. Look for “ics” and you'll see this:
This is what you can set and achieve at this time if you would like to see any other options in the future we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
I hope this message finds you well. I am reaching out to request assistance and express some concerns regarding the functionality of the calendar integration and confirmation pages within Amelia.
Currently, I am unable to embed Zoom links directly into the calendar invites generated on the "Event Booked" confirmation page. Additionally, there seems to be no straightforward way to include the Zoom link on the confirmation page itself. This limitation significantly impacts the user experience, as participants cannot directly add the event with the Zoom link to their calendars.
Here are the specific issues I am encountering:
These functionalities are crucial for ensuring a smooth and user-friendly registration process for our virtual events. Our participants need to have easy access to the Zoom link without additional steps or emails.
I kindly request guidance on how to achieve the following:
If these features are not currently available, I would greatly appreciate it if you could consider these enhancements for future updates. These improvements would significantly enhance the usability of Amelia for virtual event management.
Thank you for your attention to this matter. I look forward to your response and any assistance you can provide.
Attached files: Screen Shot 2024-07-29 at 11.52.06 AM.png
Hello there,
Thank you for reaching out to us.
We will explain what you can achieve with Amelia at this time.
Besides sending the Zoom link in notifications, you can also find it inside the appointments and events information.
If you are looking like an employee/admin or manager user in Amelia for the appointment you will find a link once you click on the appointment in the appointments list or if you click on the “Edit” appointment option and then open the Zoom tab. You will see two links there, one for the host and one for the participant, so if you need to send a link to the customer again you can send them a link for the participants. If, on the other hand, you are looking for the link in events, open the Event page, click “Edit” Event and you will see both links right away below the date and time settings.
Customers can also find their link if they access their Front-end Customers Panel. The link will be shown once they click on the three dots icon next to the appointment/event and click on “Join Zoom Meeting”.
At the moment, you can add the URL through the database, but please note that it will come up as HTML:
So, it's a bit ugly, but at least it works.
To do that, you need to access the wp_options table in your database, and in there search for "amelia_settings" in the "option_name" column. It will return one row, so you need to edit it. Look for “ics” and you'll see this:
"ics":{"description":{"appointment":"","event":"","translations":{"appointment":null,"event":null}}}Modify the appointment, so it looks like this:
And that's it.
We'll work on a better solution in the future.
This is what you can set and achieve at this time if you would like to see any other options in the future we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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