We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
1) does the wpdatatables plugin synch automatically with google sheets working as a source data? Therefore if I made a change in the source data (google sheets) shall I find the change reflected in the plugin?
2) Refund policy? Does it exist?
thanks
Hello Leopoldo.
Thank you for reaching out to us.
1. Yes, changing the data in the source file will reflect on the table but you should not rearrange columns, delete them, or rename them if you're using the default Google Sheets approach. A better approach would be to use the Google Sheets API which works faster and allows you to modify the data.
2. Yes, there's a 15-day money-back guarantee during which you can receive a refund without any questions asked.
Kind Regards,
Aleksandar Vuković
[email protected]
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