We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello:
wpengine.com keeps reporting that the plugin wpDataTables - Tables & Table Charts has security risks.
The version that is installed is up-to-date and reports as version 3.4.2.20, yet the website reports the most recent version of the plugin is Version 6.6 (Released 24.07.2024.) --https://wpdatatables.com/help/whats-new-changelog/
Before I give up on the plugin, can you help me figure why this discrepancy exists?
Best,
Richard
Attached files: 2024-07-29_09-44.png
Hello Richard.
Thank you for reaching out to us.
This is a false positive since wpDataTables Lite and the full (premium) version of the plugin have the same slug (wpdatatables). The issue existed in the full version, prior to v6.4 while the Lite versions were never affected.
Since you have v3.4.2.20 it is registered as a version lower than 6.4, causing wpengine to see it as a version affected by the issue.
I assure you that there are no vulnerabilities in the Lite version and, if you purchase the premium version, it also will not be affected by this since the latest version of wpDataTables is v6.6
Kind Regards,
Aleksandar Vuković
[email protected]
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