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Customers not recieiving email confirmations.
This isnt a problem but a solution to a recent problem I had.
This was not an email issue but a Google SMTP issue - it appears that the App Password had dissapeared from Google so I had to add it back.
I think it would be beneficial for you to update the articles about setting up SMTP via Google - https://wpamelia.com/notification-settings/ / https://tmsplugins.ticksy.com/article/18058/
In relation to number 3) App Passwords - Google seem to have hidden App Passwords - but these can be found by searching at the top off Google - see attached.
I hope this makes sense and I've saved a few potential headaches for people having this issue.
Attached files: app pass.png
Hi Tom,
Thanks for reaching out to us and thank you for providing the information and pointing it out. I'll make sure that I forward this information so we can update our documentation. Unfortunatelly, we have seen a lot of issues with notifications because of the wrong configuration, but we are doing our best to explain as well as possible. This will be beneficial information.
Please, let us know if you have any other questions or issues, and thank you again.
Kind Regards,
Stefan Petrov
[email protected]
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