Hello, I purchased the standard upgrade and cannot get the notification emails to send to the customer/booker of events. BOTH emails (employee and booker) will get sent to the employee. I have it configured for SMTP thru my cpanel settings. I have attached some screenshots.
I will try to book an event from a separate device and with a different email address, and the booking will go thru, but no email will get sent to the booker. Instead i get two emails, one for the employee, one for customer.
Additionally when i try to send the 'test email' from the Customer Event Booked, it says there is an error.
I have now deactivated the employee notification for the event booking, so i just get the customer booking email now.
Wea re glad to hear that this is resolved and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Hello, I purchased the standard upgrade and cannot get the notification emails to send to the customer/booker of events. BOTH emails (employee and booker) will get sent to the employee. I have it configured for SMTP thru my cpanel settings. I have attached some screenshots.
I will try to book an event from a separate device and with a different email address, and the booking will go thru, but no email will get sent to the booker. Instead i get two emails, one for the employee, one for customer.
Additionally when i try to send the 'test email' from the Customer Event Booked, it says there is an error.
I have now deactivated the employee notification for the event booking, so i just get the customer booking email now.
Will be happy to provide login details if needed.
Attached files: Screenshot 2024-07-27 at 9.14.39 PM.png
Screenshot 2024-07-27 at 9.14.56 PM.png
Screenshot 2024-07-27 at 9.15.53 PM.png
Screenshot 2024-07-27 at 9.27.19 PM.png
I ended up getting it figured out, the issue was on my hosting server end. Ticket can be closed :)
Hello there,
Thank you for reaching out to us.
Wea re glad to hear that this is resolved and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
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