I would like my employees to receive a notification about the services they have booked. This works so far. But now the notification that the respective employees receive should also be sent to a main email address so that all employee notifications are collected there. I do not want to receive the notifications for customers separately. I have set it up in the settings -> notification settings so that all notifications should also be sent to this email address. But then all emails, i.e. customer and employee emails, are sent there.
Unfortunately, there's no way you can separate them.
If you enter the email that will receive all notifications - that email address will receive both customer and employee-related emails.
At this time, the only workaround would be to create a rule in your inbox, to automatically delete the emails with a certain rule. For example, you can change the subject of every Customer Notification, so it's "Customer Appointment Approved", so when there's a "Customer" in the title of the email - it will get deleted.
Dear Amelia team,
I would like my employees to receive a notification about the services they have booked. This works so far. But now the notification that the respective employees receive should also be sent to a main email address so that all employee notifications are collected there. I do not want to receive the notifications for customers separately. I have set it up in the settings -> notification settings so that all notifications should also be sent to this email address. But then all emails, i.e. customer and employee emails, are sent there.
How can I separate them sensibly?
Thank you very much
Hello Kevin.
Unfortunately, there's no way you can separate them.
If you enter the email that will receive all notifications - that email address will receive both customer and employee-related emails.
At this time, the only workaround would be to create a rule in your inbox, to automatically delete the emails with a certain rule. For example, you can change the subject of every Customer Notification, so it's "Customer Appointment Approved", so when there's a "Customer" in the title of the email - it will get deleted.
Kind Regards,
Aleksandar Vuković
[email protected]
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