I would like to have an appointments configuration in a way that several different clients could set up an appointment for the same time slot until the maximum capacity is reached out.
The situation now is that I'm offering a service, which a visit 50 min long to a fishing farm. The maximum number of persons for such a visit is 20. But, Amelia, with the current configuration, doesn't allow different groups to make an appointment for the same time slo, even if the sum of all the groups together is less than the maximum capapcity set for the service.
That is to say that if, for instance, someone book an appointment for 2 people at 4pm on August 1st, while there is 18 more tickets avialable, no more appointments are allowed for that time slot.
I would like to know how to configure Amelia correctly in that sense.
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
This goes for group appointment for one service. Employee can not be booked at 2 different services at the same time for that you need to create 2 or more employees.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Hi,
I would like to have an appointments configuration in a way that several different clients could set up an appointment for the same time slot until the maximum capacity is reached out.
The situation now is that I'm offering a service, which a visit 50 min long to a fishing farm. The maximum number of persons for such a visit is 20. But, Amelia, with the current configuration, doesn't allow different groups to make an appointment for the same time slo, even if the sum of all the groups together is less than the maximum capapcity set for the service.
That is to say that if, for instance, someone book an appointment for 2 people at 4pm on August 1st, while there is 18 more tickets avialable, no more appointments are allowed for that time slot.
I would like to know how to configure Amelia correctly in that sense.
Thank you,
Alberto
Hello there,
Thank you for reaching out to us.
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.This goes for group appointment for one service. Employee can not be booked at 2 different services at the same time for that you need to create 2 or more employees.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
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