We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I have installed Amelia on my website and went thru the tutorials to activate it. I started a youth basketball training business and would like to get my clients to book thru the website. I am the only employee/trainer. My question is how can I make certain services only available at specific times?
For instance, I created a category called Group Training. Then within that category, I created several services of the different groups i am offering. 6/7th grade boys, freshman girls, 7th grade girls, etc.
I would like to offer the 6/7 grade boys on Monday, Wednesday, and Friday ONLY at 3pm. Freshman girls are ONLY Tuesday and Thursday at 10am. How do i do this?
Because i am the only 'employee', it just shows any of these services are available as long as i have my active hours set. So again, i am just wondering how i can set specific services to be allowed at certain times.
The current form is located at the following link...
https://riseskillsacademy.com/book/
Thank you!
Dave
Hi Dave,
Thanks for reaching out to us. You can configure the employee work hours for each day of the week in employee settings. You need to go to the employee settings, open Work Hours and there you can assign the service and configure the time for each day of the week.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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Unfortunately this is not what I am asking. I am wondering how I can limit certain ‘services’ to be available at specific times since I am the only one working. Since I am working all the classes, I am trying to limit the class availability, not my availability.
Again for instance, I would like one group to only be available M, W, F at 3pm. Another group to be available T, Th 11am.
Or in a non-sports example. I want yoga class 1 to be available on a certain time slot, and yoga class 2 to be a different time slot.
Hi Dave,
There is no option to limit service availability since the availability comes from the employee work hours. The services won't be even visible on the booking form if you don't have the employee work hours configured (the employee who is assigned to those services)
So, if groups are going to be services actually, you can assign all of them for each day of the week, assigning the time period. For example, if you configure 3 PM to 6 PM Monday, service "6/7 grade boys", your employee will work on this service, in other words, once a customer select this service, he will only see that the Monday is available.
I hope I explained a bit more.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stefan, yes that solved the problem! In the Work Hours section I am listing the hours available coupled with the associated service. Exactly what i was looking to do. Thank you!
Hi Dave,
I'm glad i can help! You are welcome.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables