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  Public Ticket #3692667
wpDataTables 6.0 Non-functional!
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  • Alan started the conversation

    I just installed the Table Detail addon and saw that I needed to update wpDataTables to 6.0. After updating, nothing works with wpDataTables at all. All I get is a rotating wait circle whenever clicking on any of the wpDataTables options.

  •  1,846
    Miloš replied

    Hi Alan,

    Can you please update to wpDataTables 6.6 latest version and check is the issue still persistent?

    Updating the plugin to the latest version


    2. When you say 'clicking on any of the wpDataTable options' do you mean in the table itself, like trying to filter, sort, change options for columns in a Table back-end;

    or in the interface of the Main Plugin settings, that is not loading at all?

    If it just happens for changing specific setting/option in a specific table, can you please show me some screenshots, or elaborate the steps needed to see the issue, or record a Video?


    3. We can certainly remote in and check the issue for you.


    Please provide me a temporary WP-admin (administrator) user for your website where this happens, 

    as well as FTP credentials and access to the database ( either link with credentials for PHPmyAdmin, or access to Hosting Panel),

    so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.


    And point me to the Table ID which has this issue, please ( if it is just a specific table);

    or if the main settings/tabs of the interface Plugin options are not working, we can check that, too.

    Thank you.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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