We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
I purchased the amelia standard package today and tried to upload it to my wordpress page. even after increasing "upload_max_file size", "post_max_size" and "max_execution_time" I still get the error message "The link you followed has expired.".What else could be the problem?
Tank you very much for your help
Hi Lisa,
Thanks for reaching out to us.
Have you tried the other methods from this article - Are You Getting “The link you followed has expired” Error in WordPress?
There are a couple of methods, but if it still doesn't work, you can provide the WP admin credentials, so I can log in to try installing it manually.
Kind Regards,
Stefan Petrov
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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