Issues like this are usually caused by a conflict with another plugin.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
You encountered this error in the console on our entities API call: WordPress SQLSTATE[HY000]: General error: 2006 MySQL server has gone away.
This is most likely caused by the fact that you have created 5000 events, which is causing the SQL query to time out. You can contact your hosting provider to try and increase the wait_timeout by following this guidance.
I was able to create one custom field, but when I came back to edit it or to make more of them, I just get eternal loading screen.
Attached files: Capture.PNG
Hello Kimberely.
Thank you for reaching out to us.
Issues like this are usually caused by a conflict with another plugin.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Kayla.
You encountered this error in the console on our entities API call: WordPress SQLSTATE[HY000]: General error: 2006 MySQL server has gone away.
This is most likely caused by the fact that you have created 5000 events, which is causing the SQL query to time out. You can contact your hosting provider to try and increase the wait_timeout by following this guidance.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables