As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
hello,
my plugin was working fine until i added an update that I got for the plugin. then my malware plugin detected malicious content coming from the amelia plugin. i removed the files that were flagged but now when I try to turn the plugin back on my Wordpress site doesn't work. I get an error message saying that a critical error is on the site. how do I fix this issue?