We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3687863
Amelia features
Closed

Comments

  • Shanif started the conversation
    July 17, 2024 at 1:13pm

    Can i able to create different dashboards for different employees that help each employees to see the bookings they got. And also can i integrate payment gateway in the starter plan? please reply. Urgent requirement. And also in some plugin I see whatsapp integration. what's that mean? Is it mean the employee and client will get booking details or confirmation once the booking done?

  •  1,732
    Marko replied
    July 18, 2024 at 7:02am

    Hello there,

    Thank you for reaching out to us.

    When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. 

    Our policy is to have one issue or question per ticket because of the reasons that are described already.

    Thank you for understanding. 

    1. Emplyoees in WordPress and in Employee panel can only see their own appointments this is how it is designed

    2. No starter plan does not have online payment methods. This option is available from standard license 

    3. WhatsApp notifications are part of Pro license and you can use them to send notifications related to appointment approved, booked, rescheduled, etc. You can read more about it on this link https://wpamelia.com/whatsapp-notifications/

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead.  

    Kind Regards, 

    Marko Davidovic [email protected]

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