We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hi there Amelia team,
I have a wp website. I want customers to fillout this form:
starksmission.org/partner
Since I use Pionet Form to collect the basic data, such as first name last name, it doesnt make sence to repeatedly ask the same questions at the redirection page which in my case is WpAmelia. Is there a way to use external form info (Piotnet Form) and transfer these data to Amelia? FYI, I use Pabbly to connect everything in my customer journey.
Thanks & best regards.
Hi Kavoos,
Thanks for reaching out to us. There could be a possible way to configure the transfer of the information to Amelia (Webhooks), but if you still opt to use Amelia, the step with the customer information will still be visible. Your customers would still need to enter their credentials anyway, and there is no option to skip any of these steps. I guess when you say redirection page, this occurs when the Piotnet Form is populated and it's sending customers to choose the date/time.
Kind Regards,
Stefan Petrov
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
That's right.
I want it to redirect after the Form is populated. Or maybe is there a way to auto fill all the blanks available in Amelia using the form info?
Can this be a future update? Thanks
Hi Kavoos,
The information will be only auto-populated if the user is logged in. This is coming from the browser settings and it recognizes the credentials, but since there is a redirection, it won't automatically populate the fields.
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables