The short code that is used in the notification emails %event_end_time% or %event_start_date_time% is showing the incorrect time on emails sent "To Employee". the time shows one hour later than the actual start and end times. It appears to only be on the emails sent to Employee and not customers although both are using the same data fields.
Thanks for reaching out to us. I suppose you've checked the timezone settings? It should be configured to the nearest city in your timezone instead of UTC. In case you haven't, I recommend checking out this article for more information regarding the timezone - Time Zones with Amelia
The short code that is used in the notification emails %event_end_time% or %event_start_date_time% is showing the incorrect time on emails sent "To Employee". the time shows one hour later than the actual start and end times. It appears to only be on the emails sent to Employee and not customers although both are using the same data fields.
Hi Trevor,
Thanks for reaching out to us. I suppose you've checked the timezone settings? It should be configured to the nearest city in your timezone instead of UTC. In case you haven't, I recommend checking out this article for more information regarding the timezone - Time Zones with Amelia
Kind Regards,
Stefan Petrov
[email protected]
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