We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, from your last ticket, I can set custom capacity and custom price for each employee, so how if I want to remain the same capacity and price as per service for each employee? how should I set for this 2 column in employee? Kindly advise.
Thank you.
Attached files: Screenshot 2024-07-12 at 12.03.42 PM.png
Hello Yuki.
Modifying the service asks you whether you want to update the modified settings for all employees assigned to it or not:
If you click on "No", the change will apply only to the service, while all existing employees will keep the previous configuration. If you click on "Update for all", all employees assigned to this service will have the updated settings (capacity or price).
Kind Regards,
Aleksandar Vuković
[email protected]
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