We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have just added the Amelia plug in to a customers website, just the free version for now to see if she likes it and finds it easy to use. However, she's asked me how she blocks out times that she doesn't want people to request, like when she nips out to walk her dog or go to a gym class. I cannot figure out how she can block out times on her calendar for things like this. Please could you advise if this is possible?
Hello Melissa.
The easiest way to do this would be to link Google or Outlook Calendar with her employee profile. That way, she can simply create a busy event in her Google/Outlook calendar and that time will be blocked in Amelia.
Kind Regards,
Aleksandar Vuković
[email protected]
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