We encounter this problem when a customer books a service on Amélia: When he provides his telephone number, Amélia refuses it when it already exists. For what ?
For this purpose, you can disable the "Check customer's name for existing email/phone when booking" option on the Amelia/Settings/Roles/Customers page.
Good morning,
We encounter this problem when a customer books a service on Amélia:
When he provides his telephone number, Amélia refuses it when it already exists.
For what ?
Hello Vincent,
Thank you for reaching out to us.
For this purpose, you can disable the "Check customer's name for existing email/phone when booking" option on the Amelia/Settings/Roles/Customers page.
Please let me know if that works for you or not.
Kind Regards,
Uros Jovanovic
[email protected]
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