We have calendars set up for a few employees, and they defined windows of availability on Amelia and connected their Google calendars. However, one employee has told us that she has events marked as busy on her connected Google calendar that are still showing up as available in her Amelia windows of availability.
Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, please make sure that the "Remove Google Calendar Busy Slots" option is enabled on the Amelia/Settings/Integrations/Google Calendar page. Also, you can increase the "Maximum Number Of Events Returned" option as well.
Uros is out of the office so I will step in from him.
It is not possible to work for all other employees and not to work for only one employee.
You did no increase the "Maximum Number Of Events Returned" as Uros suggested you need to set it to 2500 not on 50. If times are not blocked only for employee then this employee must check in his calendar if those events are set by default to busy in a calendar. If they are not set to busy they will appear as avaliable.
We wish you all the best and hope you have a wonderful day ahead.
We have calendars set up for a few employees, and they defined windows of availability on Amelia and connected their Google calendars. However, one employee has told us that she has events marked as busy on her connected Google calendar that are still showing up as available in her Amelia windows of availability.
Hello Megan,
Thank you for reaching out to us.
Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, please make sure that the "Remove Google Calendar Busy Slots" option is enabled on the Amelia/Settings/Integrations/Google Calendar page. Also, you can increase the "Maximum Number Of Events Returned" option as well.
Kind Regards,
Uros Jovanovic
[email protected]
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Yes we already have these two options enabled. Can you provide further assistance?
Attached files: CleanShot 2024-07-19 at [email protected]
Hello there,
Uros is out of the office so I will step in from him.
It is not possible to work for all other employees and not to work for only one employee.
You did no increase the "Maximum Number Of Events Returned" as Uros suggested you need to set it to 2500 not on 50. If times are not blocked only for employee then this employee must check in his calendar if those events are set by default to busy in a calendar. If they are not set to busy they will appear as avaliable.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables