We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3683978
Two or more independent calendar for one person
Closed

Comments

  • Andrij Romaniw started the conversation

    How to connect two or more independent calendar for one person For example, we have this situation:

    1) At the beginning, adviser No. A1 accepts reservations for one calendar No. C1. By default, with the possibility of a month ahead on location No. L1 2) also advisor No. A1 I accept a reservation for the same calendar no. C1 for location no. L2. (online location or other address) Until now, everything is OK.

    But tend adviser no. A1 goes for 3 weeks and I want it to be available for location no. L1 for free dates in three weeks. And I want a reservation for location no. L2 was available all the time. For this I want to have different hours for location no. L1 and others for location No. L2.

    Creating two people with the same name is Myłatki and requires a different phone and email and a calendar. And this is the same person. So booking for an adviser No. A1 on one calendar no. C1 should block the possibility of booking in the second calendar no. C.2

    It is good to create two independent calendars for one person advisor. A1 fastened to the appropriate location and/or to the service.

    I understand that the database should be verified whether the calendars of one adviser No. A1 do not coincide. The accuracy can be for 1 min or 5 minutes or even 30 minutes.

    This is a common situation that repeats because the services we provide are possible from different locations.

    Thank you

  •  1,712
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    To be honest we did not get what you want to achieve but we will try to explain how Amelia works.

    So you can have multiple locations available at the same time for one employee and you set that in employee work hours

    1324184744.png

    As soon as it is booked on one location he is then unavailable on other locations in that time slot.

    As for calendars you can connect each employee to one Google and one Outlook calendar. You can not have shared calendars. 

    Also you can connect 2 or more employees to one calendar in that case as soon as one of them is booked all other will be unavailable for booking in that time slot so they will work in fixed pairs.

    Hope this helps. 

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  •   Andrij Romaniw replied privately
  •   Andrij Romaniw replied privately
  •  1,712
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    You can either set fixed general emplyoee work hours or you can use special day. There is no third option. You can set special days work weeks or months or just for one days. If you need a different times for each day you need to create separate special day for each day.

    6749526536.png
    5791041010.png

    When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. 

    Our policy is to have one issue or question per ticket because of the reasons that are described already.

    Thank you for understanding. 

    Kind Regards, 

    Marko Davidovic [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables