As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi
We offer SEPA payments using Mollie.
When the customer selects this payment option, they receive the following text from Mollie (reservation date 10/07):
Complete payment by July 22, 2024, by transferring the full amount to the bank account below.
2 questions:
Q1: The date 22/07 is fix, but too late because bookings can be earlier than 22/07 (payment in front). Mollie says Amelia should provide this in the Mollie API. Is this something we can manage ourselves/ be added?
Q2: after showing this message, the reservation is immediately done. But we did not receive the money (yet). Is there a way to have a link with mollie to only accept the booking after payment arrived at Mollie for SEPA? Their API provides this also.
Thanks for your feedback.
Hi Bart,
Apologies for the delayed answer. It would need to consult the developers regarding this, certainly. I've tried to log in using the credentials from previous tickets, but apparently, the credentials are not correct. Can you please provide them again so I can forward them to developers?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bart,
Thanks for the credentials. We've just double-checked the backend, but regarding the first question, we are not sure what should changed with API. Since Mollie support suggested this, is there a chance to ask them to provide more information regarding the API change? We are using Omnipay library currently, so this might be useful for them to know.
As for the second part, can you please provide an example of the appointment that is approved, something like this
The status is set to "pending" until we receive the successful payment webhook, but we don't have the option to test the bank transfer.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables