We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I was getting a 500 error when I edited an event and now its 409 as you can see in the video linked below. Zoom links are working and it doesn't show a zoom user in the drop down. This worked on my initial tests, I used my zoom account to create the credentials. Then I switched to the clients zoom account and I think, but not sure, that is about the time I started to see the errors?
Short video: https://www.awesomescreenshot.com/video/29361343?key=80b25b7f2663a29e29204d99fd1cdc16
Any tips?
I figured it out, I didn't have zoom integration configured competely.
thx!
Hi Bob,
Thanks for reaching out to us. Great to see that you were able to find the solution!
Should you have any other questions or issues, feel free to reach out to us and we will kindly assist.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
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