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  Public Ticket #3682000
google sheet
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  • Lukasz started the conversation

    Not only wp data tables was THE WORST BUYING EXPERIENCE EVER, wasted an hour finding out how to acitvate it, but on top of it first thing I try doing, doesn't work! 

    I share a google spreadsheet and it keeps returning ERROR! See the screen.

    Attached files:  Zrzut ekranu 2024-07-08 18.15.45.png
      Zrzut ekranu 2024-07-08 18.16.30.png

  •  1,805
    Miloš replied

    Hi Lukasz,

    We are sorry to hear you are having such bad experience with our Plugin purchase and functionality so far.

    We will send this feedback to our management and they will do their best to improve the purchasing steps, etc.


    2. In regards to that error which comes up for the Google Sheets Table :

    As we described on this documentation;

    Can you first please make sure that you have published this Spreadsheet ( by going to Go to File -> Share -> Publish to web?

    7674823536.png

    And set the "Share option" at the top right, to "Anyone on the with the link can view";

    It seems you set this step correctly as per your screenshot :

    2921538456.png

    Important Note: Please, don’t copy the link that is first shown in Publish section.

    5508297191.png

    But instead, make sure to copy this link from your browser, since you will use it in wpDataTables (the links aren’t same, and with the first one you will not be able to create the table).

    1489931846.jpg

    Let me know if this helped?


    If you are still unable to resolve this, we can remote in and check the issue for you.

    For that, if you can please send me the URL to your Site along with Administrator User credentials;

    And please share access to the source Sheet with my email [email protected], so that we can inspect the Sheet, too.

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here because this ticket is private and nobody can see them except us.

    Thank you.



    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

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  • Lukasz replied

    Hi Milos,

    Sorry for the previous message, I overreacted while couldn't find a solution. Accept my apology.

    Data uploaded correctly, when I did it your way.

    Lukasz

  •   Miloš replied privately