We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I'm taking fees on the employee's appointement and using Stripe Connect.
Stripe Connect also taking fees for each transaction.
I would like to "put" the fees ON the customer and not on the employee.
Actually when there is a transaction it is the employee who pays for everything .
Example :
- Price Appointement : 10 €
- Fees I'm taking : 1 €
- Stripe Fees : 0.50 €
- The employee get paid : 10 € - ( 1 € + 0.50€) = 8.50 €
I want to change who is going to take in charge the fees (like putting on the customer). So instead to have what i said before, we woud have for example
If the customer take the fees
- Price Appointement WITHOUT fees or taxe : 10 € (subtotal)
- Fees I'm taking : 1 €
- Stripe Fees : 0.50 €
- Price Appointement WITH fees or taxe : 11.50 € (total)
Is it possible to do something like this ?
Hi Nael,
Thanks for reaching out to us. Unfortunatelly, currently, there is no option to change this, but it would be a great idea. Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Stefan Petrov
[email protected]
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