We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3680978
free plan trial
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Comments

  • Alexis started the conversation
    July 6, 2024 at 4:11pm

    Hi, 

    i downloaded the free plan to check amelia out. 

    however, when i look at the how to start video and advice, the first thing they say is to create an employee in order to do anything else. 

    this functionality doesn't seem to be available in the free version, is that normal?

    in our case, we don't have any employees, it's just my wife who wants to take appointments. i suppose it works the same way?

    can the appointment calendar sync with ical?

    another question, we wish to only open appointments between 14h and 15h, is there a way to bulk do this without having to do so for every day?

    thanks for these replies. 

    take care

     

  •  891
    Stefan replied
    July 8, 2024 at 8:41am

    Hi Alexis,

    Thanks for reaching out to us. The free version has some limitations so you will not be able to full test all the options.  We recommend checking out our full version. We offer 15 day money back guarantee period, so you can test the feature during this period and if it's not the right fit, you can request a refund.

    Unfortunatelly, currently, we don't have integration with ICal. You can upvote this feature on this link. 

    The work hours configuration depends on the employee settings, but you can click on "apply to all" and it will be applied to all days.

    I hope it helps. 

    Kind Regards, 

    Stefan Petrov
    [email protected]

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