We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Is it possible to integrate an payment gateway extension directly to Amelia? Current default integrations like PayPal, Razor or Mollie doesn't available in Türkiye. So I've to use WooCommerce integration for that. But If we integrate payment gateway extension directly, I don't have to install WooCommerce my websites. It's makes more complex to my customers (website owners). A developer team has a awesome extension for that called POS Entegrator. The extension supports many extensions like The Event Calendar, LatePoint, WPForms, Forms Ninja, Elementor etc... I've reached to the POS Entegrator team to make an integration for Amelia but they told me it's not possible cuz technical issues.
The CEO of the POS Entegrator responded me:
"There's no way to integrate POS Entegrator to Amelia because Amelia doesn't have a support for payment gateway."
My question; is there a any plan to add custom payment gateway integration to Amelia? It's important to Türkiye customers. Or Amelia may think integrate one of the Turkish payment gateway company. So my customers may will work with them.
Hello Tolga,
Thank you for your detailed message.
At the moment, we do not have the option to integrate custom payment gateways directly into Amelia. We understand the importance of this feature for customers in Türkiye and appreciate your feedback.
We will pass this request to our management team for consideration in future updates. We are always looking to improve our product and support our users' needs, and suggestions like yours are invaluable to us.
In the meantime, if you have any other questions or need further assistance, please do not hesitate to reach out to us. We are here to help in any way we can.
Thank you for your understanding and support.
Kind Regards,
Uros Jovanovic
[email protected]
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