We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi!
I am dyslexic and have a lot of trouble converting time stamps. I've converted this in other places in Amelia but can't figure out ht do it in the Employee section where I note my available times. Currently, on the employee page, where I list my available times, times are listed in European time-- in the US, we also call this military time. Is there a way to change this from European time to US 12-hour clock time? That would help me a lot and save lots of time, pun intended:-)
Thanks so much!
Adina
Hello there,
Thank you for reaching out to us.
Amelia doesn't have date and time settings, so to change the time format, you need to change the format in WordPress General Settings and that will be applied in Amelia as well. Please take a look at this documentation page - Configuring WordPress Date/Time Settings in the Amelia WordPress Booking Plugin.
This should help.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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Hi Marko,
I followed these directions and am still stuck with the European/military time settings. Attached are screenshots. Any advice?
Thank you,
Adina
Attached files: Screen Shot 2024-07-12 at 10.38.25 PM.png
Screen Shot 2024-07-12 at 10.39.04 PM.png
Hello there,
Thank you for reaching out to us.
This is for front end only not for the backend. This is still not possible to set on the backend. We plan to redesign backend in the near future so we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables