When a customer selects a service I have set it up that they only have to select a location (no need to choose an employee), however, it is possible for a customer to select a date/time without selecting a location....this causes issues.
Is there a way to set "Please select a location" as a forced option to choose?

According to my screenshot attached.  I have actually set this correctly.  So I have two questions:
1. Why is the location field not mandatory if I have set it - please see attached.

2. What does "Filtrate field" do under the employee section because I do not need my customers to choose an employee (that is why the employee input field display is hidden).

Please give more information.

Are you saying that I cannot set it to mandatory if it is in catalog view or you saying I need to change my view because catalog view works well for my website.

Getting a little frustrated here.

1. Right from the beginning I mentioned my issue is setting the location to be mandatory and you give instructions for step by step form instead of for catalog form. - as per attached, this IS and ALWAYS was already set as per attached.
2. "You can also configure the employee selection as mandatory for a Catalog booking form" - I never asked for this and goes opposite to what I have asked NOT to do.
3.  " If you use the Catalog booking form, you will see both packages and services, but the employee selection field in only available when you already selected the service option. " - I have no idea why you are talking about features that have nothing to do with what I asked.  
   
   I need the location to be mandatory and it is set to be mandatory but on the website it is NOT mandatory - please see screenshot 3 attached.

Extra note:
I have noticed that it is only with the package selections - if someone selects a service the location is mandatory but if they select a package they do not HAVE to select a location (I always need them to select a location)

Thank you for that but we still have an issue.  
I found that setting before I saw your response and it seems I have found a bigger problem with this setting.

When you select the location to be mandatory it COMPLETELY disappears ....please see attached.

Now I am really getting upset.
MY ENTIRE WEBSITE IS DOWN - NOBODY CAN BOOK ONLINE because you cannot click the "Continue" button because the location has not been selected.

this is incredibly frustrating and you are costing my company money.  Can SOMEONE get online and help with this bug? - on confirming ALL settings are correct, i even turn it on/off/on and publish for compulsory for location selection only to have the entire thing stop working.

Hi Again Stefan,

I really appreciate that feedback and thank you. 

PLEASE keep in mind....IF NO location is selected (same as service and other settings in Amelia) then ALL locations are applied - I have MANY locations, packages and services....you mean to say every time I add a location, I have to go through EVERY package and add every service to check the location too it?- that is a little crazy - but please confirm

Hi tried this anyway....I even went as far as adding all the employees too (even though we do NOT want customers to select the employee).
Please see attached....it is STILL not giving this option to mandatory choose location and the location field and been taken away all together while trying to fix this

I really need you help with this.  I have included a video of settings and how the locations field is not showing at all.

My customers will not buy if they do not know where they are booked in at.
Here is a link to the video as well:  

or go to www.solido2.co.za/bookings   select a pack from choose my one "1 Session (60min) and see for yourself when the form opens

Thanks Stefan,

The issue with this method is that every time I add a new employee to my system....I would have to add them to every single package I have (that is a lot of clicks)....2ndly, this was not the case before...

Not selecting ANY employee (no employees selected) - should by default select all of them - right? - hope so

Thank you Stefan.

I have actually taken out the employee selection section as I do not want the customer to choose an employee.  that is more specific for barber shop or salon than treatment centres

Hi Stefan,

I urge you to PLEASE look at this carefully as I have done a test on one of the packages of a single session (package of 1) before I select 45 employees over 45 locations over 45 packages that you see my screenshots and explain to me why STILL the location mandatory field is not displaying when I select the package that has all the employees and locations allocated to it.

- this goes back to what I originally said "if none is selected, by default it used to select them all" - I am not sure why the location field has disappeared.

I have no idea how you see that because I have cleared my cache, tried it from another browser (IE edge) and still does the exact same thing.
Any advice?

Is there any way to higher a professional to anydesk to check this out before I have to check literally hundreds of fields to see if this works when testing on one or two packs it already does not work?

I have refreshed, cleared browser data and tried different browsers and selected all employees and locations for the 1 pack and still the locations field does not show on my end.

I have 45 locations, 45 employees and over 45 packs and you mentioned that the employees need to be selected as well which proved to be incorrect and irrelevant 

I STARTED THIS ISSUE 2 WEEKS AGO!

I AM ACTUALLY VERY UPSET NOW.  I HAVE A MASSIVE LAUNCH TO PREPARE AND TIRED OF GOING THROUGH 2 WEEKS OF SETTING CHANGES WHEN THIS WAS ALL WORKING BEFORE.  I DONT EVEN KNOW WHY YOUR SCREENSHOT THE FORM IS PURPLE!

ORIGINALLY THE ISSUE WAS THE THE LOCATION FIELD WAS NOT MANDATORY...THROUGH WORKING WITH SUPPORT THE ENTIRE FIELD AND DISAPPEARED MAKING THE SITUATION FROM BAD TO A NIGHTMARE!

I NEED HELP WITH THIS AND CANNOT WASTE ANY MORE TIME.  PLEASE ASSIST AS I AM LOOSING MY NERVE ON THIS!

yet I try from my mobile phone in normal mode AND incognito mode and still the same as per attached.

Can we arrange for someone to anydesk or login to my actual system to check this out?

What would you do in my situation.

Customers are calling and saying they cannot click "continue" for 2 weeks now.  It makes me wish I never contacted support, because at least the field WAS there (just not mandatory)....now no fields showing...even if I make employee mandatory (AND I DONT EVEN NEED THIS).

please see attached.

Hi,

I am not sure why you cannot re-create the same error....and I am not sure what it achieves by you simply telling me "I do not know what is wrong" - It is a waste of a response and time.  Take this up with your superiors if you do not know how to fix this

Thank you Stefan,

Much appreciated.  It appears to be displaying correctly (regardless if I have locations or employees selected), just as long as I make it as per video (strange).

Good day Stefan,

Thank you for this feedback.  I am not sure how you have access but glad you guys do and could look.
I am not sure how or where this code comes from....I will run it by with my team as well.

Are you recommending that I remove it? - because I managed to find it

Thanks for the update.

We did remove it and I had to "tinker" around with the settings.  I am now just trying the standard 1st booking form view to see how that works as a UI for end users.
I am not sure how that code got there ...it was probably one of my guys when trying to get some setting to work